Data Processing Policy

1. Privacy Policy

At Toftild Alternative Hår ApS, we protect your personal integrity and process your personal data in accordance with current legislation, including the EU Data Protection Regulation (GDPR) and the Danish Data Protection Act.

1.1 What information do we collect?

We collect and process personal information when you use our website, make a purchase, create an account, sign up for our newsletter or participate in competitions. The information we collect may include:

Unique ID, IP address, device information and geographical location
Name, phone number, e-mail and address (by user creation or purchase)
Payment information (processed via secure payment provider)
Information about your behavior on our website via cookies and analysis tools (eg Google Analytics and Meta Pixel)

1.2 Purpose of treatment

We use your information for the following purposes:

Identification of you as a user
Handling purchases, payments and deliveries
Improving our website and services
Disposal of newsletters and marketing (only with consent)
Observance of legal obligations

1.3 Security

We have implemented appropriate technical and organizational security measures to protect your information from unauthorized access, change, loss or abuse. This includes access restriction, ongoing monitoring and use of encryption where appropriate.

1.4 Storage and deletion of information

We keep your personal information under applicable law:

Purchase and billing information is stored for 5 years, cf. Accounting Act
Information used for marketing is deleted after 2 years unless consent is extended
Support inquiries are deleted after 12 months

2. Data controller and your rights

Toftild Alternative Hår ApS is the data controller for the processing of your information. You are entitled to:

Insight into the information we have about you
To get corrected incorrect information
To have deleted your information
To limit our processing of your data
To withdraw your consent for marketing

Inquiry regarding your rights can be done to info@toftild.com. If you think we are not processing your information correctly, you can complain to the Data Inspectorate at www.datatilsynet.dk.

3rd Competition Terms

Toftild Alternative Hair ApS holds competitions as part of our marketing activities. The competitions are not sponsored, administered or associated with Meta (Facebook/Instagram).

3.1 Who can participate?

People over 18 years of age with residence in Denmark
Employees at Toftild Alternative Hair and their household are excluded

When participating via email, you will automatically register our newsletter, which can be unsubscribed at any time.

4th Cookie Policy

We use cookies to improve your user experience and analyze traffic on our website.

4.1 What is cookies used for?

Optimization of the user experience
Measurement of traffic and behavior through analysis tools
Personalized marketing

4.2 Consent for Cookies

When you first visit our website, you will be presented with a cookie banner where you can choose to accept or reject different types of cookies. Your choices can be changed through the cookie settings on our website.